Next available: Online Access Anytime
Ensure every customer receives high quality, consistently excellent service.
Ideal for: Professionals within any industry looking to excel in customer service and delivery
Book nowThis module will provide an introduction as to how to achieve an exceptional service culture for both companies and individuals with a goal to deliver service that counts every possible time. Learners will gain an understanding as to how having an exceptional service culture leads to success for management, stakeholders, and employees.
The course provides a high-level overview of delivering exceptional service in the workplace. This is tailored towards the hospitality industry, however, all learning outcomes can be applied to industry.
It covers topics ranging from service culture, delivering exceptional service using a personalised approached, active listening and how to handle challenging situations with customers.
Details | Price |
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Online access | €60.00 |
Add to LMS Learning Management System | €0.02 |